Reviews | Swim Spa Chicago

Recent Customer Reviews

"Honestly, I can't say enough nice things about how easy this experience was. We bought a hot tub in the fall of last year, and we were surprised it was in stock! We love it! Anytime I need something, Matt and his team are very fast to respond, and are always willing to help! This is a great small business run by people who actually care. Thank you to Matt and his team!"

"Bought a Nordic Retreat, and it's the best! Matt and Tony are always super helpful. I always have questions, and they take their time to explain and walk ne through it. And that Tony is a character! Thanks guys! Keep up the good work."

"I thought the days were gone of businesses making things right, but HTT’s proved me wrong. Had some communication issues early on but with Covid and everything else, understandable. Still, they made up for it with great customer service. The spa itself is great and I had them come out and do a drain/clean/fill and that thing was sparkling! The maintenance guy Anthony that came out is fantastic! Knows his stuff and always does a great job."

"What a great local place to do business with. These guys bent over backwards to provide me with a great product that has exceeded my expectations. Their customer service was second to none being a first time hot tub owner not knowing what the heck I was doing they helped every step of the way!!"

"Tony, Matt and everyone at HTT’s are awesome to work with and helped make our hot tub purchase experience a pleasant one. Especially during all that has been going on in 2020. It was great summer to have a hot tub since we have spent much more time at home and the weather in Chicago was perfect! Thanks Tony, Matt & team!!"

"Matt helped me find a hot tub with the same footprint as my old tub and arranged to have it installed on a holiday too. Max and Chris did a great job getting my very old tub out of my deck and putting the new one in its place. Great job all around."

"First time hot tub buyer, was a little nervous going in. Matt was amazing to work with. He answered all of our questions and was super accommodating when we requested a contact-less delivery. We had a lot of questions about how to properly maintain and care for our tub. Matt & team were prompt and courteous. Would not hesitate to buy another. Thanks again team!"

"I had no idea Hot Tub Tony's had so much cool stuff. The hot tub (and patio furniture) showroom is really impressive, but I also loved the green egg and great grilling items. Really changed the way I grill, and I use it in the winter as well. Just did the Thanksgiving turkey. Yeti's and other accessories. Best place to Christmas shop 🙂 Thanks Tony and Matt! You guys are awesome!"

"I wish I could rate 10 stars for the service that Hot Tub Tony's provided me today. Matt and his team delivered a Challenger Designs cart which was a replacement for my original cart that was damaged by another the dealer when they attempted to perform a warranty repair. Challenger Designs shipped the cart to Hot Tub Tony's and they delivered it, installed the XL Egg and took the old cart away. Matt even adjusted the band on the Egg as well. Great Service and they have earned a loyal customer."

"Tony and Matt are the best. Purchased a hot tub from Tony about 10 years ago. Matt has serviced it over the years at always a fair price. Tony turned me on to the Big Green Egg. It's the best grill I ever had. Have used it a couple of times a week for the past 9 years and just purchased another one from Tony for the summer home. Everything you cook on it comes out fantastic. With all the use I've put the egg through it's still all original and hasn't needed any replacement parts. I would 100% recommend Hot Tub Tony's."

"These guys are great! We shopped all over, but decided to go with a Coast from Hot Tub Tony’s. Greg helped us out and was very knowledgeable, patient and helpful. The prices were really low and the hot tubs were amazing! We picked one out and within a week it was installed and we were soaking our worries away. No problems! I love Hot Tub Tony’s and would recommend them to anyone!"

"Purchased a 12 person party/swim spa from Hot Tub Tony. We are so happy with the whole experience. From shopping to installation. Tony and Matt were nice and curdious and always kept my wife and I updated with delivery. Also the two Tony's that installed it for us were great too. At first the spa did not work. I called Matt and he told me to fill up the spa first with water. Now it works great. lol. I would recommend Tony's Hot Tub to everyone. Keep up the great work guys. You're the best!!!"

Located: 2526 Keslinger Rd. Geneva, IL 60134

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